Terms and Conditions

Last Updated: November 12, 2025

Welcome to R-Pro Abroad Consult. By accessing and using our services, you agree to be bound by these Terms and Conditions. Please read them carefully before using our consultation and advisory services.

1. Agreement to Terms

By engaging with R-Pro Abroad Consult's services, whether through our website, email, phone, or in-person consultations, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

2. Services Provided

R-Pro Abroad Consult provides the following services:

Study Abroad Consultation: Guidance and support for international study opportunities including university selection, application assistance, and admission support
Work Abroad Advisory: Career counseling and placement support for international work opportunities
Visa Application Support: Assistance with visa documentation and application processes
Pre-departure Orientation: Guidance on travel, accommodation, and settling abroad
Partner Institution Liaison: Coordination with our partner universities and organizations globally

3. Client Responsibilities

3.1 Accurate Information

Clients must provide complete, accurate, and truthful information in all applications and documents. Any misrepresentation may result in:

Rejection of applications by institutions or immigration authorities
Termination of our services without refund
Legal consequences as per applicable laws

3.2 Timely Response

Clients are responsible for responding to our requests for information, documents, or actions within the specified timeframes. Delays caused by client inaction may affect application outcomes.

3.3 Document Authenticity

All documents submitted must be genuine and authentic. R-Pro Abroad Consult will not participate in or support any fraudulent activities.

4. Fees and Payment Terms

4.1 Service Fees

Our service fees are clearly communicated before engagement. Some of our services are offered at no cost to clients, particularly for applications to partner institutions in the UK and Australia where no application fees are charged by the schools.

4.2 Third-Party Fees

Clients are responsible for all third-party fees including but not limited to:

University/college application fees
Visa application fees
Document translation and authentication costs
English language test fees (IELTS, TOEFL, etc.)
Medical examination fees
Travel and accommodation costs

4.3 Refund Policy

Please refer to our separate Refund Policy page for detailed information on refund eligibility and procedures.

5. Service Limitations and Disclaimers

5.1 No Guarantee of Admission or Visa Approval

Important: R-Pro Abroad Consult provides advisory and application support services. We do not guarantee:

Admission to any educational institution
Approval of visa applications
Job placement outcomes
Scholarship awards

Final decisions rest with the respective institutions, immigration authorities, and employers.

5.2 Changes in Immigration and Education Policies

Immigration laws, visa requirements, and educational institution policies are subject to change without notice. While we strive to stay updated, we are not responsible for policy changes that affect client applications.

5.3 Third-Party Actions

We are not liable for delays, rejections, or decisions made by third parties including universities, embassies, visa processing centers, or other government agencies.

6. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of R-Pro Abroad Consult and protected by intellectual property laws. Unauthorized use is prohibited.

7. Confidentiality

We maintain strict confidentiality of client information in accordance with our Privacy Policy. However, we may share necessary information with partner institutions, immigration authorities, or other relevant parties to facilitate your applications.

8. Limitation of Liability

To the fullest extent permitted by law, R-Pro Abroad Consult shall not be liable for:

Any indirect, incidental, special, consequential, or punitive damages
Loss of profits, revenue, data, or business opportunities
Damages arising from rejection of applications by institutions or authorities
Losses resulting from delays in processing by third parties

9. Client Conduct

Clients agree to:

Treat our staff with respect and professionalism
Communicate through official channels
Not engage in any fraudulent or illegal activities
Not misuse our services or share confidential information with unauthorized parties

10. Termination of Services

10.1 By Client

Clients may terminate services by providing written notice. Refunds, if applicable, will be processed according to our Refund Policy.

10.2 By R-Pro Abroad Consult

We reserve the right to terminate services if:

Client provides false or misleading information
Client engages in abusive or inappropriate behavior
Client fails to fulfill payment obligations
Continuing the relationship would violate laws or regulations

11. Dispute Resolution

Any disputes arising from these Terms shall first be attempted to be resolved through good faith negotiations. If resolution cannot be reached, the matter shall be subject to the jurisdiction of Nigerian courts.

12. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on our website with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the modified terms.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

Contact Us

If you have any questions about these Terms and Conditions, please contact us:

R-Pro Abroad Consult
Email: info@R-Pro Abroad Consult.com
Website: www.R-Pro Abroad Consult.com

Privacy Policy

Last Updated: November 12, 2025

At R-Pro Abroad Consult, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

1.1 Personal Information

We collect personal information that you provide to us directly, including but not limited to:

Identity Information: Full name, date of birth, nationality, passport details, photographs
Contact Information: Email address, phone number, residential address, emergency contact details
Educational Information: Academic transcripts, certificates, test scores (IELTS, TOEFL, SAT, etc.), letters of recommendation, personal statements
Professional Information: Work experience, CV/resume, employment history, professional references
Financial Information: Bank statements, proof of funds, scholarship applications, payment information for our services
Family Information: Parents' details, marital status, dependent information (when required for visa applications)
Health Information: Medical certificates, vaccination records (when required for visa applications)
Background Information: Criminal record checks, previous visa history, travel history

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

IP address and browser type
Device information and operating system
Pages visited and time spent on our website
Referring website addresses
Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Delivery

Processing applications to educational institutions and employers
Facilitating visa applications and immigration processes
Coordinating with partner universities and organizations
Providing consultation and advisory services
Preparing necessary documentation and reports

2.2 Communication

Responding to your inquiries and requests
Sending application updates and important notifications
Providing customer support
Sharing relevant opportunities and updates (with your consent)

2.3 Service Improvement

Analyzing service usage to improve our offerings
Understanding client needs and preferences
Conducting surveys and gathering feedback
Developing new services and features

2.4 Legal Compliance

Complying with legal obligations and regulations
Preventing fraud and maintaining security
Protecting our rights and those of our clients
Responding to legal requests and court orders

3. Information Sharing and Disclosure

3.1 Third Parties We Share Information With

We may share your information with the following parties:

Educational Institutions: Universities, colleges, and schools you apply to
Immigration Authorities: Embassies, consulates, visa processing centers, and government agencies
Partner Organizations: Our global partners who facilitate your applications and services
Service Providers: Document verification services, language test centers, medical examination facilities
Payment Processors: For processing service fees and payments (including Flutterwave)
Professional Advisors: Legal counsel, accountants, or other professional advisors when necessary

3.2 We Do Not Sell Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3.3 Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights or comply with legal processes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Encryption: Sensitive data is encrypted during transmission and storage
Access Controls: Limited access to personal information on a need-to-know basis
Secure Storage: Physical and digital security measures for document storage
Regular Audits: Periodic security assessments and updates
Staff Training: Regular training on data protection and privacy practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to:

Fulfill the purposes outlined in this Privacy Policy
Comply with legal obligations (typically 5-7 years for financial and application records)
Resolve disputes and enforce our agreements
Provide ongoing support and services

After the retention period, we securely delete or anonymize your information.

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Access and Correction

You have the right to access your personal information and request corrections to any inaccurate or incomplete data.

6.2 Data Portability

You may request a copy of your personal information in a structured, commonly used format.

6.3 Withdrawal of Consent

Where we process your information based on consent, you may withdraw consent at any time. This will not affect the lawfulness of processing before withdrawal.

6.4 Marketing Communications

You can opt out of receiving marketing communications by:

Clicking the "unsubscribe" link in our emails
Contacting us directly
Updating your communication preferences

6.5 Limitations

Please note that some rights may be limited when:

We have a legal obligation to retain your information
Information is needed for ongoing services or applications
Deletion would affect legitimate interests of other parties

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Remember your preferences and settings
Understand how you use our website
Improve website functionality and user experience
Analyze website traffic and performance

You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

8. International Data Transfers

As we work with international institutions and partners, your information may be transferred to and processed in countries outside Nigeria. We ensure appropriate safeguards are in place to protect your information during international transfers.

9. Children's Privacy

Our services are not directed to individuals under 16 years of age. If we learn that we have collected information from a child under 16 without parental consent, we will delete that information promptly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:

Posting the updated policy on our website with a new "Last Updated" date
Sending email notifications for significant changes
Requesting renewed consent where required by law

12. Data Breach Notification

In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities as required by law, along with steps we are taking to address the breach.

Contact Us Regarding Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

R-Pro Abroad Consult
Email: privacy@R-Pro Abroad Consult.com
General Email: info@R-Pro Abroad Consult.com
Website: www.R-Pro Abroad Consult.com

We will respond to your inquiry within 30 days.

Your Consent

By using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.